Wednesday, August 16, 2006

How we work together!

http://www.amaq.co.uk/about.html
Based on this we jointly agree a plan of action.

That enables us to draw up a service agreement best suit your needs. It will include a combination of:
Guaranteed, fixed, regular on-site visits agreed between us to cover your needs
Guaranteed unlimited telephone support
Guaranteed remote access support
Guaranteed emergency cover
One, two, four or eight hour response arrangement as suitable for you
Total coverage of all your hardware, software and applications
Liaison, procurement and monitoring of your external suppliers, e.g. BT, ISPs, broadband suppliers on your behalf as part of our service
We also give you a “peace of mind" guarantee